Effective Date: September 8, 2025

1. Introduction

One & Done Organizing Solutions (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information about you in the following ways:

Personal Data: Information you voluntarily provide, such as your name, email address, phone number, and property details

Service Data: Information related to the services we provide, including appointment details and service history

SMS Opt-In Data: Information collected when you voluntarily opt in to receive SMS communications, including your consent status and phone number

3. How We Use Your Information

We use your information to:

• Provide and manage our services
• Respond to your inquiries and fulfill your service requests
• Send appointment reminders and service updates
• Facilitate SMS messaging services for customer communication and support
• Improve our services

4. SMS Messaging and Opt-In Data Protection

We collect and use SMS opt-in data solely to provide messaging services you’ve consented to receive.

We do not share mobile opt-in data or consent with third parties.

Data Protection Commitments:

• We protect your SMS opt-in data and will not sell, rent, transfer, or share it with third parties for marketing, advertising, or promotional purposes
• Your SMS opt-in data is only used for providing the messaging services you’ve consented to receive
• We maintain industry-standard security measures to protect your information

Service Providers:

• To deliver SMS/MMS messages, we work with telecommunications carriers and messaging service providers
• These providers process your phone number and opt-in status only as required to deliver messages and comply with regulations
• Service providers are contractually obligated to use this information solely for delivering requested messaging services

Your Control Options:

• Reply STOP to any message to opt out immediately
• Text HELP for customer support information
• Contact us directly at onendoneorganizing@gmail.com or (561) 794-0005
• Standard messaging rates may apply

5. Disclosure of Your Information

We may share information only in the following circumstances:

Legal Compliance: If required by law or in response to legal processes

Service Providers: With trusted third parties that assist in providing our services (telecommunications carriers, messaging platforms)

Business Operations: With vendors necessary to deliver our core services

6. Security of Your Information

We use industry-standard measures to protect your personal data. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You can request to access, correct, or delete your personal information by contacting us at onendoneorganizing@gmail.com or (561) 794-0005.

8. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. SMS opt-in data is retained according to regulatory requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated to you with the “Effective Date” updated.

10. Contact Us

For questions about this Privacy Policy, contact:

One & Done Organizing Solutions

Email: onendoneorganizing@gmail.com

Phone: (561) 794-0005

Address: 5028 Nautica Lake Cir, Greenacres, FL 33463